The Steel Building Process – One Client’s Real Life Experience
I live in northern Kansas and I needed a building built. I had a 40-50 year old machine shed that had been converted into a pole barn on the property. The people we bought the property from had added a concrete floor. The building was an absolute piece of junk. It only had one garage door in it. It was rusted and dated. I looked into painting it and got several quotes, but the painting costs were outrageous. The cost to paint it was going to be $13,700 due to the rotting and the condition of the siding. The cost for the new building was $14,200.
Finding a Company
I looked at pole barns and other steel buildings and read some of the testimonials. I called 8-9 different companies. To be honest, when I called to talk to some others, they transferred me around. I left messages places and never got responses. Many of them never bothered to even call back.
Choosing Worldwide Steel
When I reached Derek at Worldwide Steel, he was extremely easy to talk to, answered all of my questions, and gave me quotes. He sent me brochures, I looked at the quality and different things. It was pretty evident right from the beginning that he was customer service oriented. I felt very comfortable with Derek. He followed up several times and we talked over the course of maybe a month and a half before I figured out what I wanted for sure. He walked me through the process and the warranty was excellent.
The Storage Garage
I bought a 30×56 building because I already had the pre-existing concrete pad from the old barn. It’s a garage – three full garage doors plus a toy door for bringing in the lawn mower, ranger, etc. I will be using it for equipment storage – a boat and two vehicles.
I originally had a local contractor take down the old building and do some concrete work. The contractor gave me a ridiculously low price to build out new building as well. When I called Worldwide to talk with them about the contractor’s plan, they were able to give me helpful tips and explain to me exactly what needs to be done as far as the construction of the new building. They also got me in touch with a contractor who could go through the process seamlessly.
Instead of trying to build it myself, I hired a contracting crew that was recommended by Worldwide Steel and is one of their number one contractors. I was extremely pleased with them. They came out and built it in five days. They worked with the insulation company and were very professional. They did a super job!
Changes along the Way
Worldwide Steel is extremely customer oriented. From day one, when I finally decided the size of my building, they sent me blueprints for the building based on what I had told them I was hoping to get from the building. I could email and call and was able to completely customize and revise the blueprints with the help of worldwide employees.
Communication Was Key to a Seamless Job
Anytime I had questions, anytime I would call, I never talked to anyone from Worldwide who wasn’t overly helpful. From the littlest question to the receptionist, it didn’t matter who I was talking to or what I was asking. I had no hiccups along the way. I added the insulation package per the salesman’s suggestion and I have been extremely happy with it. The tiny issue that I ran into with the insulation company not sending enough insulation was immediately handled by Worldwide Steel and only postponed the whole process by half a day. The contractor didn’t charge extra for the additional time since it
wasn’t my fault. I’ve stayed in touch with our sales rep since then and have bragged continuously about how easy the process was and how seamlessly the project went.
Worldwide Steel’s Customer Service Is Amazing
Worldwide will build you whatever you want. You give them what you want and you can either put it up yourself or hire one of their exceptional contractors to take care of the job for you. Derek has obviously never pressured us. I can’t emphasize the customer service level enough.
My One Regret
I wish I could say more. We just love the building. The only thing that I regret was that we didn’t include the mezzanine for additional storage. I would recommend that to anybody. Much better warranty than anything else and I was impressed from the very beginning.
If you’re planning on building a garage, shed, large barn, or other structure, make sure to call Worldwide Steel first. We’ll make it painless. Call and talk to one our helpful salespeople at (800) 825-0316 or contact us online. We’ll make sure your steel building is exactly what you wanted!